Free shipping is one of the most effective marketing tools in eCommerce — it boosts conversions, reduces cart abandonment, and keeps customers happy.
However, there are times when you may need to remove or modify free shipping in Shopify — for example, when shipping costs rise, your profit margins shrink, or you’re restructuring your shipping strategy.
In this guide, you’ll learn exactly how to remove free shipping on Shopify, step by step, and how to manage your shipping rates strategically without affecting your customer experience.
How to Remove Free Shipping in Shopify (Step-by-Step)
Here’s a simple, step-by-step walkthrough to help you delete or disable free shipping in your Shopify admin.
Step 1: Go to Shipping Settings
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Log in to your Shopify admin dashboard.
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Click Settings (bottom-left corner).
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Select Shipping and delivery.
This is where all shipping configurations are managed.
Step 2: Locate Your Shipping Profile
Under Shipping and Delivery, look for the section labeled Shipping Profiles.
You might have:
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A General Shipping Profile (default for most stores)
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Or Custom Profiles for specific products
Click Manage next to the profile where you want to remove free shipping.
Step 3: Identify the Free Shipping Rate
Inside your profile, you’ll see one or more shipping zones (e.g., United States, Canada, Europe).
Each zone lists the shipping rates applied to that region.
Find the rate that offers free shipping — usually labeled:
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“Free Shipping”
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“Free Shipping Over $100”
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Or any rate with $0 cost
Step 4: Delete the Free Shipping Rate
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Click the three dots (…) next to the free shipping rate.
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Select Delete or Remove rate.
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Confirm the deletion when prompted.
This completely removes the free shipping option from that zone.
Step 5: Add a Paid Shipping Rate (Optional)
If you want to replace free shipping with another rate, follow these steps:
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Click Add rate under the same shipping zone.
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Enter a new name, like “Standard Shipping.”
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Set a flat rate or calculated rate based on your preference.
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Save your changes.
Your customers will now see the updated rates at checkout.
Step 6: Save and Test Your Changes
Once you’ve finished editing:
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Click Save at the top-right corner.
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Visit your store and go through the checkout process to ensure free shipping no longer appears.
Testing helps you confirm that all shipping conditions are working correctly.
How to Remove Free Shipping Discounts in Shopify
If you’ve offered free shipping through a discount code, you’ll need to delete or disable it separately.
Step 1: Go to Discounts
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In your Shopify admin, click Discounts.
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You’ll see a list of all discount codes and automatic discounts.
Step 2: Find the Free Shipping Discount
Look for any discount labeled “Free Shipping” or similar.
Step 3: Delete or Disable It
Click the discount → then select Delete or Deactivate.
This ensures no one can still use your free shipping code during checkout.
Removing Free Shipping from Shopify Apps
If you’re using third-party apps (like “Free Shipping Bar” or “Advanced Shipping Rules”), they may also control free shipping visibility.
Here’s how to manage it:
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Go to Apps in your Shopify dashboard.
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Open the app that manages your shipping or promotions.
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Check if a free shipping rule or message bar is active.
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Turn it off or delete the condition.
Apps like Hextom Free Shipping Bar often display progress bars (“You’re $10 away from free shipping”) — you can easily disable these from the app dashboard.
Removing free shipping in Shopify doesn’t mean losing customers — it means taking back control of your pricing and profit margins.
By adjusting your shipping rates strategically, you can:
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Keep your business profitable
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Offer fair and transparent pricing
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And still deliver a great shopping experience
Whether you replace free shipping with flat rates, regional offers, or conditional thresholds, Shopify’s flexible shipping settings make it easy to adapt.
Use the steps in this guide to remove free shipping confidently — and shape a shipping policy that aligns with your business goals.