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Smartive.io
NotifyEZ
Templates Guide
📚 Templates Guide
3.1 Capabilities
3.2 Tips
📝 3. Templates – Create Your SMS & Email Messages
Templates allow you to customize the content of the messages sent to customers and
staff.
Screenshot: Templates Dashboard
3.1 What you can do
Write your own SMS or Email text
Insert variables such as customer name or order number
Add separate messages for different events
Create internal notifications for staff
💡 3.2 Template Tips
Keep SMS concise (140–160 characters recommended)
Use personalization to increase engagement
Add clear calls to action when applicable
Match templates carefully with your notification triggers
Screenshot: Editing a Template