Smartive.io

NotifyEZ Templates Guide

📝 3. Templates – Create Your SMS & Email Messages

Templates allow you to customize the content of the messages sent to customers and
staff.

Templates
Screenshot: Templates Dashboard
3.1 What you can do
  • Write your own SMS or Email text
  • Insert variables such as customer name or order number
  • Add separate messages for different events
  • Create internal notifications for staff

💡 3.2 Template Tips

  • Keep SMS concise (140–160 characters recommended)
  • Use personalization to increase engagement
  • Add clear calls to action when applicable
  • Match templates carefully with your notification triggers
Template Editor
Screenshot: Editing a Template