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ShipEZ Setting Guide

📚 ShipEZ User Manual

🚀 Section 3: Shipping Rule – Combine Rate

Combining rates is useful when multiple shipping conditions apply. For example, if you want to combine product-based and cart-based rates, or calculate shipping when more than one rate applies. This section helps you manage, create, and filter these combined shipping rates inside ShipEZ.

🔍 3.1 Combine Rate – List View

This is where you see all your combined rates in one place.

You can:

  • Search rates by name using the search bar.
  • Filter by Status (Active/Inactive).
  • Edit a rate by clicking the Edit link.
  • Add Combine Rate using the black button at the top right.

📸 Screenshot: Combine Rate list view

📝 3.2 Combine Rate – Edit View

After clicking Edit or creating a new one, you’ll enter the Combine Rate Settings form.

✅ How to set it up:

  1. Status: Set as Active or Draft.
     Only Active rates will be applied at checkout.
  2. Rate Name:
     Name this combined rate (e.g., International – Combine Average).
  3. Phone Required (Optional):
     Choose whether to require a phone number for this shipping rate.
  4. Maximum Shipping Rate (Optional):
     Set a limit for how high the shipping cost can go.
  5. Delivery Time Range (Optional):
     Input an estimated delivery window (e.g., 1 to 3 days).
  6. Description (Optional):
     Enter a short message to be shown at checkout, including dynamic placeholders like:
     Estimated delivery to your address between {delivery_range_from} and {delivery_range_to}.

📸 Screenshot: Add/Edit Combined Rate screen

🧠 3.3 Method for Combine Rate Calculation

This is where you define how the rates are calculated and matched.

🔢 Tags Matching Rule

  • All tags: Applies only if all selected tags match.
  • Any tags: Applies if any selected tag matches.

🏷 Tags to Include (Required)

  • Required to define which shipping rates are considered in this combination.
  • Example: cart, standard, express

🚫 Tags to Exclude (Optional)

  • Define tags to exclude specific rates from being combined.
  • Example: fragile, oversized

🧮 Rate Calculation Formula

Choose how to calculate the final combined rate:

  • Sum – Adds all selected rates.
  • Average – Takes the average of selected rates.
  • Highest – Applies the highest rate.
  • Lowest – Applies the lowest rate.

📸 Screenshot: Method for Combine Rate Calculation

🛠 3.4 Bulk Actions

You can select multiple combined rates and perform bulk actions:

  • Enable or Disable
  • Delete unwanted combined rates

📸 Screenshot: Bulk Actions

🧪 Sample Scenarios – When to Use Combine Rate
🧺 Scenario 1: Combine Cart-Based and Product-Based Rates

Goal: Charge a standard shipping rate based on cart total, but add an extra fee for a bulky product (like furniture).

Setup:

  • Shipping Rate 1 (Cart-Based)
     ➤ Condition: Cart Total ≥ $0
     ➤ Rate: $10
  • Shipping Rate 2 (Product Tag = bulky)
     ➤ Condition: Product tag is bulky
     ➤ Rate: $20
  • Combine Rule Settings:
     ➤ Tags to Include: cart, bulky
     ➤ Calculation Method: Sum

✅ Result: If a customer orders normal products + 1 bulky item, shipping = $10 + $20 = $30

🎁 Scenario 2: Combine Rates for Gift Wrapping + Express Shipping

Goal: Let customers choose gift wrapping (extra $5) + Express shipping ($15), and show one combined price.

Setup:

  • Shipping Rate 1:
     ➤ Tag = express
     ➤ Rate: $15
  • Shipping Rate 2:
     ➤ Tag = gift_wrap
     ➤ Rate: $5
  • Combine Rate Settings:
     ➤ Tags to Include: express, gift_wrap
     ➤ Method: Sum

✅ Result: Shipping displayed = $20 if customer selects both options.

🌐 Scenario 3: Combine International Rates with Fragile Fee

Goal: International customers ordering fragile items get both international base rate and fragile handling fee.

Setup:

  • Shipping Rate 1:
     ➤ Zone: International
     ➤ Rate: $25
     ➤ Tag = international
  • Shipping Rate 2:
     ➤ Product tag = fragile
     ➤ Rate: $8
     ➤ Tag = fragile
  • Combine Rate Settings:
     ➤ Tags to Include: international, fragile
     ➤ Method: Sum

✅ Result: Shipping = $25 + $8 = $33

💡 Pro Tip:

You can create multiple rates based on SKU, product tag, shipping method, cart value, etc., and then combine only what’s relevant for the customer scenario!