This section explains how shipping rules work in ShipEZ. It defines key terms, explains how rule conditions and rate criteria function, and provides real-world business examples to help you configure effective shipping logic.
Term | Definition |
Rule Condition | Defines when a shipping rule is applied (e.g., cart value, product tag). |
Rate Criteria | Defines how the shipping cost is calculated (e.g., weight-based fee). |
Shipping Rate | The cost shown to the customer at checkout. |
Shipping Rule | A combination of conditions that trigger the rate setup. |
| Option | Description | When to Use |
| Match all conditions | All selected conditions must be true. | Strict filtering. Example: Product Tag is fragile and Cart Total ≥ 100. |
| Match any conditions | One of the selected conditions must be true. | Broader rules like: Cart Weight > 10kg or Cart Total > $200. |
| Match no conditions | All selected conditions must not match. | Exclude carts. Example: If no free_shipping tag exists. |
📦 Cart-Based Conditions (Used to determine when a shipping rule applies)
Condition Type | Description | Sample Value | When to Use |
Cart Total | Total cart value before discount | ≥ 100 USD | Free shipping over $100 |
Cart Quantity | Number of items in the cart | ≥ 3 items | Bulk order discount |
Cart Weight | Total weight of items | ≥ 5 kg | Heavy item shipping |
Cart Distance | Distance from origin (if app supports geo) | ≤ 10 km | Local delivery pricing |
Cart Postal Code | Customer’s postal code | 10001 | Deliver only to NYC |
Cart Length/Width/Height | Cart physical dimensions | ≥ 100 cm | Oversized packaging |
Cart Volume / Volumetric Weight | Total size or dimensional weight | ≥ 30,000 cm³ | Volumetric shipping pricing |
🛒 Product-Based Conditions
Condition Type | Description | Sample Value | When to Use |
Product Total | Combined value of specific products | ≥ 200 USD | Luxury product shipping |
Product Quantity | Quantity of selected products | ≥ 2 items | BOGO shipping offer |
Product Weight/Volume | Product-based measurements | ≥ 2 kg or 2000 cm³ | Large item shipping |
Product Tags | Tags like fragile, free_shipping | Tag: dhl | Filter for premium shipping |
👤 Customer-Based Conditions
Condition Type | Description | Sample Value | When to Use |
Customer Tags | Tags assigned to customer profiles | VIP, B2B | Special rates for key segments |
Customer Address/City/Postal Code | Geographic-based condition | New York City, 10001 | Regional shipping rates |
Criteria Type | Description |
Cart Total | Calculate cost based on total cart value. |
Cart Quantity | Based on number of items in the cart. |
Cart Weight | Based on overall cart weight. |
Cart Volume / Volumetric | Charges based on dimensional weight or size. |
Product Weight | Based on weight of specific product(s). |
Product Volume | Based on dimensions of individual product(s). |
Postal Code / Region | Determines rate based on customer location. |
Carrier Rate | Fetches real-time rates from carrier APIs like FedEx, DHL, USPS. |
Business Type | Use Case | Rule Condition | Rate Criteria |
Electronics Store | Free shipping over $100 | Cart Total ≥ 100 | Cart Total |
Apparel Store | Heavier orders cost more | Cart Weight | Cart Weight |
Beauty Brand | VIP customers get cheaper rates | Customer Tags = VIP | Cart Total |
Furniture Store | Large boxes increase fees | Product Volume or Product Length | Product Volume |
Wholesale B2B | Discounts for bulk order customers | Customer Tags + Cart Quantity > 50 | Cart Quantity |
Subscription Boxes | Limit free shipping to local zones | Customer City / Postal Code | Flat Rate or Carrier |
Custom Packaging | High-value, fragile items ship express | Product Tags = fragile | Carrier Rate |